no posted comments

[Noelb]

Howdy, my blog has a neich audience so it doesnt get a lot of commenters but after recently few weeks back moving to 2.5.0, today I got a private message saying comments are not there, not even in the moderation message, its like it gets wiped.

After a couple hours getting annoyed, I realised something with chromes inspector - where I was looking for errors and none that were critical, only something about form ID, not critical it says... then it struck me.... the old comment submit posts to index.php?url=archives/article-no-title,html
But 2.5.0 is posting to /archives/art-no-title.html
I'm damned if I can see why thats changed, or even if its the problem?

The upgrade from the earlier version , went fine no errors, I can post a new entry, no problem, as mentioned also post to the internal contact plugin at /pages/contact.html

Anyone seen this? because I'm lost.

[onli]

Must be something special, because comments in 2.5.0 work in many blogs. But comments vanishing sure is not a good thing :/

1. Do you have URL-Rewriting enabled in general? If yes, with which method? That is found under "Configuration -> Design and Options", there is a dropdown with options for the URL rewriting.
2. Which theme do you use?

The difference you showed is the difference between URL rewriting and not, and the comment form could be generated by a template of your theme, thus those questions.

[Noelb]

Must be something special, because comments in 2.5.0 work in many blogs. But comments vanishing sure is not a good thing :/

1. Do you have URL-Rewriting enabled in general? If yes, with which method? That is found under "Configuration -> Design and Options", there is a dropdown with options for the URL rewriting.
2. Which theme do you use?

The difference you showed is the difference between URL rewriting and not, and the comment form could be generated by a template of your theme, thus those questions.

Hi Onli,
Yes its set to Apache error handling - I've always used this setting.

I've also always used in the vhost:

RewriteEngine on
RewriteRule ^(serendipity\.css|serendipity_admin\.css)$ index.php?url=/$1 [L,QSA]

But I wouldnt have thought any of that was needed to be changed after 15 years or so, buy wwilling to try sanything

the theme is 2k11

Thanks

[onli]

If URL Rewriting is enabled, the comment form is supposed to aim at /archives/art-no-title.html. And with 2k11 the form will behave properly. I'm very surprised this changed from 2.4 here.

Since it's the one thing that sand out, maybe try it anyway. Instead of Apache error handling you can try "Use Apache mod_rewrite". On a shared hoster that module will be enabled, if it's your own you might have to install and enable it.

If that does not work, I have two ideas more:

1. There might be a spamblock plugin that blocks the comments without telling you, or a setting in the default spam protector plugin.
2. Did you already check the PHP logs whether there is an error after submitting a comment? Maybe something blocks the SQL query that stores the comment. Though one would usually see that as an error message after comment form submission.

[Noelb]

If URL Rewriting is enabled, the comment form is supposed to aim at /archives/art-no-title.html. And with 2k11 the form will behave properly. I'm very surprised this changed from 2.4 here.

Since it's the one thing that sand out, maybe try it anyway. Instead of Apache error handling you can try "Use Apache mod_rewrite". On a shared hoster that module will be enabled, if it's your own you might have to install and enable it.

If that does not work, I have two ideas more:

1. There might be a spamblock plugin that blocks the comments without telling you, or a setting in the default spam protector plugin.
2. Did you already check the PHP logs whether there is an error after submitting a comment? Maybe something blocks the SQL query that stores the comment. Though one would usually see that as an error message after comment form submission.

Ahhh, I'm suffering a cold at moment that I cant get rid of, I thought I included I checked apache, php logs they showed no errors, even enabling DEBUG in the blog settings showed nothing, I suspected the spam blocks, and disabled all of them, still no go, I'll change the errorhandler to mod rewrite and see what happens.

It doesnt seem to get to SQL, I see no attempts in the querylog file

[Noelb]

Nope, mod rewrite didnt change anything.

[Noelb]

Nope, mod rewrite didnt change anything.

If it helps I was on 2.3 before updating to 2.5
I have to head off to office now, so I'll check back tonight for any other suggestions to try, perhaps its a simple fix between 2.3 and 2.4 I overlooked when jumping to 2.5, but for now time to play in the traffic

[Noelb]

Think we can rule out plugins, I disabled every single one, all at once and still no post, closer inspection of sql shows no INSERT, or UPDATE for my test attempt...

Live preview works - words appear as I type them and disappear when I back space etc...

[onli]

I should have a look at the site. Could you share it here, or alternatively send it to me as a message?

[Noelb]

sure, I'll message

[onli]

Hm didn't you deactivate all plugins? There is this message:

Multiple DNSBL checks will be performed on submission of your comments.
Accepted comments will then be subject to moderation approval before displaying.

That means there is serendipity_event_spamblock_rbl or serendipity_event_spamblock_surbl active, and that one had some maintenance needs, https://github.com/s9y/Serendipity/issues/500 mentions some. Though actually those dependencies were upgraded and should work, so the issue is not fully up to date, the plugins themselves likely need maintenance. I also see a recaptcha in the comment form, which is also from a spamblock plugin. You should deactivate all those (they are in the event tab of the plugin configuration), but maybe start with the two I mentioned above, I'd bet those are the problem.

[Noelb]

Hm didn't you deactivate all plugins? There is this message:

Multiple DNSBL checks will be performed on submission of your comments.
Accepted comments will then be subject to moderation approval before displaying.

That means there is serendipity_event_spamblock_rbl or serendipity_event_spamblock_surbl active, and that one had some maintenance needs, https://github.com/s9y/Serendipity/issues/500 mentions some. Though actually those dependencies were upgraded and should work, so the issue is not fully up to date, the plugin itselfs likely need maintenance. I also see a recaptcha in the comment form, which is also a spamblock plugin. You should deactivate all those (they are in the event tab of the plugin configuration), but maybe start with the two I mentioned above, I'd bet those are the problem.

Yes, I did, but after messing around for an hour and it not making any difference I re-enabled them, I can disable them all again if you like?

[onli]

Yes, that would be best.

[Noelb]

I've disabled all the anti spam and recap, now but if you want them all out, no problems

[onli]

I still see the "Multiple DNSBL checks will be performed on submission of your comments" message, while the captcha is gone. I think you are missing one :)