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403 Forbidden

Posted: Mon Dec 09, 2013 10:52 pm
by meritweb
I went to access our blog today and received a 403 Forbidden error - any thoughts?

Code: Select all

Forbidden

You don't have permission to access /meritmatters/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.25 (Unix) mod_ssl/2.2.25 OpenSSL/1.0.0-fips mod_mono/2.6.3 mod_jk/1.2.37 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.meritsolutions.com Port 80
The blog is: http://www.meritsolutions.com/meritmatters/

Re: 403 Forbidden

Posted: Tue Dec 10, 2013 12:21 pm
by yellowled
meritweb wrote:I went to access our blog today and received a 403 Forbidden error - any thoughts?
Kind of hard to guess with this information only, but I take it you haven't knowingly changed the permissions of said file. Did you perform an update recently?

I seem to recall people reporting trouble with permission when their hosting provider switched PHP versions (without them knowing). You should probably contact yours to find out if that was the case here.

YL

Re: 403 Forbidden

Posted: Tue Dec 10, 2013 3:27 pm
by meritweb
No, we did not make any changes. It just stopped working. I will contact our hosting company!

Re: 403 Forbidden

Posted: Tue Dec 10, 2013 9:46 pm
by Don Chambers
Seems to be working for me - what was the solution?

Re: 403 Forbidden

Posted: Tue Dec 10, 2013 9:48 pm
by meritweb
Contacted the hosting company - they did make some changes to our server and undid them. Seems to be working fine now!

Re: 403 Forbidden

Posted: Tue Dec 10, 2013 9:50 pm
by Don Chambers
If they provide a reasonable explanation of what they changed, post it here if possible just in case someone else encounters the same problem. :wink:

Re: 403 Forbidden

Posted: Thu Jun 21, 2018 10:55 am
by Huhu
Same strange 403 stuff here. I created a separate, static landing page, but when pointing htaccess to it as DirectoryIndex, I get a 403. The page can't even be called directly by writing the link in the address bar.
The s9y installation itself runs smoothly, though.
Contacted the provider and will get in touch if I get a working answer ...

EDIT After issuing a ticket, everything works like a charm now. They didn't say why up to now, though. Magic ...