Having Issues with SMTP MAIL Plugin

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ibates
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Having Issues with SMTP MAIL Plugin

Post by ibates » Sat Jun 06, 2015 4:44 am

I have very little knowledge and hope someone can help guide me. I installed the plug-in and it gives me the following error:

== SERENDIPITY ERROR ==

Please correct:

fsockopen() [function.fsockopen]: unable to connect to ssl://pop.secureserver.net:25 (Connection refused) in /home/content/94/7559494/html/getfit/plugins/serendipity_event_smtpmail/php5/class.smtp.php on line 122

This blog was instantly installed for me through our godaddy account. I've been able to install the plug-ins and able to figure some things out, but I'm stomped with this error. Hope someone would be willing to suggest what I need to do. Please keep in mind that my knowledge in this is limited. Thanks so much.

Iliana

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Timbalu
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Re: Having Issues with SMTP MAIL Plugin

Post by Timbalu » Sat Jun 06, 2015 11:28 am

With SSL ON you will have to use port 465, most probably.
Port 25 looks strange here. Did you try that?

It may also be that GoDaddy has dropped SSL support and strictly uses TLS now. You should ask them to give you the correct SMTP credentials including the port.
Regards,
Ian

Serendipity Styx Edition and additional_plugins @ https://ophian.github.io/ @ https://github.com/ophian

ibates
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Re: Having Issues with SMTP MAIL Plugin

Post by ibates » Sat Jun 06, 2015 2:47 pm

Thank you so much for your reply.

I tried changing the port and that didn't work. So I tried changing it to TLS and got the following error:


fsockopen() [function.fsockopen]: unable to connect to pop.secureserver.net:465 (Connection refused) in /home/content/94/7559494/html/getfit/plugins/serendipity_event_smtpmail/php5/class.smtp.php on line 122

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Timbalu
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Re: Having Issues with SMTP MAIL Plugin

Post by Timbalu » Sat Jun 06, 2015 3:59 pm

I never used this Plugin... but this seems to be a little problematic with Godaddy to find the right settings ... according to Google...

GoDaddy support normally says:
Incoming POP3 pop.secureserver.net 995 SSL/TLS Normal password
Outgoing SMTP smtpout.secureserver.net 465 SSL/TLS Normal password
Try with different settings:
pop.secureserver.net:995

NORMALLY a SMTP Server is needed, since you are sending. POP would be used only if you need to "POP3 before SMTP". And the plugin says: Use a SMTP server to send your mails.

smtpout.secureserver.net:465 SSL/TLS
smtpout.secureserver.net:25 NO SSL/TLS

OR smtp.secureserver.net:455 SSL/TLS

MAYBE use relay-hosting.secureserver.net?

OR EVEN try with "localhost" as the host and port 25 only.

http://stackoverflow.com/questions/2184 ... on-refused (read multiple comments) But there are a lot more pages about having issues with GioDaddy and phpmailer connectivity problem out there.

The best is to ask them what to do explicitly in and for your personal case.
Regards,
Ian

Serendipity Styx Edition and additional_plugins @ https://ophian.github.io/ @ https://github.com/ophian

ibates
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Re: Having Issues with SMTP MAIL Plugin

Post by ibates » Sat Jun 06, 2015 5:40 pm

I truly appreciate you trying to help me. I have tried all your suggestions and still getting an error.

This is the last setting I tried after reading some information on GoDaddy.

Host of SMTP server: pop.secureserver.net

Port of SMTP server: 995

Method of authentification: SMTPAUTH
Use secure connection : SSL

Host of POP3 server: smtpout.secureserver.net

Port of POP3 Servers: 465

Username: My email
Password: XXXXX

I continue to get the same error.

Now I noticed that the SMTP server is pop.secureserver.net, could that be the issue?
Currently on hold with GoDaddy.

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Timbalu
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Re: Having Issues with SMTP MAIL Plugin

Post by Timbalu » Sat Jun 06, 2015 6:13 pm

ibates wrote:Now I noticed that the SMTP server is pop.secureserver.net, could that be the issue?
Yes maybe, that is irritating, like a lot of the information I have seen about this issue! Where did you get this from? I don't really know, I would have to try all these different possibilities myself. Better wait for an answer of your hoster.
Regards,
Ian

Serendipity Styx Edition and additional_plugins @ https://ophian.github.io/ @ https://github.com/ophian

ibates
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Re: Having Issues with SMTP MAIL Plugin

Post by ibates » Sat Jun 06, 2015 6:17 pm

Just got done with GoDaddy and now I feel even more lost.

He recommended method using the PHP Mail()

Problem is, since the blog was downloaded through GoDaddy's CPanel to install automatically onto the website and then I just downloaded the SMTP Mail Plugin, I have no idea what I'm supposed to do and where I'm supposed to use this method that he recommended.

HELP? :(

Iliana

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Timbalu
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Re: Having Issues with SMTP MAIL Plugin

Post by Timbalu » Sat Jun 06, 2015 6:29 pm

This is something different. It is an internal PHP method called mail() which is commonly used to send mail. Serendipity is using it by default. This should work, but it is nothing a user is using itself, since that is implemented as PHP code.

You were using the serendipity_event_smtpmail plugin to overwrite this internal method usement and wanted to connect directly to a known mailserver. In your case secureserver.net, with your credentials.

Who said you wanted to use this? What for?

If not your desire, just deinstall it via your Serendipity Pluginlist, set your emailaddress in the configuration options and your personal settings and choose where you want to recieve mail from (comments etc) and up you go. The rest is done by Serendipity.
Regards,
Ian

Serendipity Styx Edition and additional_plugins @ https://ophian.github.io/ @ https://github.com/ophian

ibates
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Re: Having Issues with SMTP MAIL Plugin

Post by ibates » Sat Jun 06, 2015 6:34 pm

I want to be able to send out email to users that join my blog to let them know when something new has been added to the blog. That is why I download the SMTP plugin.
I entered the information and I continue to get those errors. I'm guessing I will have to delete the plug in and forget being able to have this feature. :(

I truly appreciate you replying to all my posts here. I just wish there was a solution to this problem. :(

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Timbalu
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Re: Having Issues with SMTP MAIL Plugin

Post by Timbalu » Sat Jun 06, 2015 6:54 pm

And that doesn't work with the internal mail() method? This is something that should normally work out of the box using OPT-in for the subscribers.

So you are the one one who wanted to use the plugin. That wasn't clear.
What you want, is to connect to SMTP, to send bulk mails and mails over your mailservers connection. This is SMTP (usually!).

Try to explain to the hoster what you are doing.

That you use SMTP AUTH, which is phpmailer class.smtp.php.
That you are able to set these options, because of this:
Host, Port, smtpmail security with ('none','SSL','TLS'), SMTPMAIL_USER, SMTPMAIL_PW
He shall tell you what is needed to make a secure and successful connect, since you have tested around a lot without success.
Regards,
Ian

Serendipity Styx Edition and additional_plugins @ https://ophian.github.io/ @ https://github.com/ophian

ibates
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Re: Having Issues with SMTP MAIL Plugin

Post by ibates » Sat Jun 06, 2015 7:09 pm

Ian,

I think I'm way over my head with this.

They checked to make sure my hosting is sending out mail and it works fine. We checked the settings I have in the plugin to be able to send out mail and they seemed fine. They couldn't help me figure this one out unless of course, I pay them. That is why he suggested using the PHP mail() method.

Anyhow, all I wanted is to alert the users that register to the blog as to when a new entry has been made. Didn't think it would be this difficult. I have minimal knowledge in this like I mentioned before and I've wasted too much time trying to figure this out.

Thanks for your help.

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Timbalu
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Re: Having Issues with SMTP MAIL Plugin

Post by Timbalu » Sat Jun 06, 2015 7:23 pm

ibates wrote:Anyhow, all I wanted is to alert the users that register to the blog as to when a new entry has been made. Didn't think it would be this difficult. I have minimal knowledge in this like I mentioned before and I've wasted too much time trying to figure this out.
I don't think this is what the plugin is for. It just replaces the internal mail() method by a known mailserver connection. Everything else is already in the core.

What you probably want, is some mailinglist subscription, to get info to the users when new entries have been written. I don't really think we have this. So you would have to use an external mailinglist program (eg mailman), installed and supported manually.

We have thought of this, but don't use email. It is what the RSS FEED is for. Anyone wanting to get touched with new entries and posts, or even comments should just subscribe to the feed and use some feed Tool or Reader of Choice. Much better, IMHO.
Regards,
Ian

Serendipity Styx Edition and additional_plugins @ https://ophian.github.io/ @ https://github.com/ophian

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