Uploading media problem. Connection reset

[X86BSD]

As the subject says I just installed Serendipity and for the most part it works fine. But I just tried to upload some photos to the media db using the admin panel and when i try and upload multiple images or one image at time it immediately comes back with a connection reset error. I am certain it is something stupid and simple to fix like a file permission or the like but I have no clue what the actual issue is. I just know when I try to upload an image the connection is immediately reset when I click GO.

Any thoughts?

Sincerely,
Chris

[yellowled]

Just to get some more information, do you have any further info on the webspace/server the blog is running on, any special stuff? You can get those pretty easily by uploading a file containing:

Code: Select all

<?php phpinfo(); ?>

via FTP or ssh and calling it in a browser, then post the outout here.

YL

[X86BSD]

# php -i
phpinfo()
PHP Version => 5.3.9

System => FreeBSD 9.0-RELEASE FreeBSD 9.0-RELEASE #0: Tue Jan 3 07:46:30 UTC 2012 root@farrell.cse.buffalo.edu:/usr/obj/usr/src/sys/GENERIC amd64
Build Date => Jan 19 2012 17:33:09
Configure Command => './configure' '--with-layout=GNU' '--localstatedir=/var' '--with-config-file-scan-dir=/usr/local/etc/php' '--disable-all' '--enable-libxml' '--enable-mysqlnd' '--with-libxml-dir=/usr/local' '--with-pcre-regex=/usr/local' '--with-zlib-dir=/usr' '--program-prefix=' '--with-regex=php' '--with-zend-vm=CALL' '--prefix=/usr/local' '--mandir=/usr/local/man' '--infodir=/usr/local/info/' '--build=amd64-portbld-freebsd9.0'
Server API => Command Line Interface
Virtual Directory Support => disabled
Configuration File (php.ini) Path => /usr/local/etc
Loaded Configuration File => (none)
Scan this dir for additional .ini files => /usr/local/etc/php
Additional .ini files parsed => /usr/local/etc/php/extensions.ini

PHP API => 20090626
PHP Extension => 20090626
Zend Extension => 220090626
Zend Extension Build => API220090626,NTS
PHP Extension Build => API20090626,NTS
Debug Build => no
Thread Safety => disabled
Zend Memory Manager => enabled
Zend Multibyte Support => disabled
IPv6 Support => enabled
Registered PHP Streams => php, file, glob, data, http, ftp, compress.bzip2, compress.zlib, https, ftps
Registered Stream Socket Transports => tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
Registered Stream Filters => string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, dechunk, bzip2.*, zlib.*, convert.iconv.*


This server is protected with the Suhosin Patch 0.9.10
Copyright (c) 2006-2007 Hardened-PHP Project
Copyright (c) 2007-2012 SektionEins GmbH


This program makes use of the Zend Scripting Language Engine:
Zend Engine v2.3.0, Copyright (c) 1998-2012 Zend Technologies


_______________________________________________________________________


Configuration

bz2

BZip2 Support => Enabled
Stream Wrapper support => compress.bzip2://
Stream Filter support => bzip2.decompress, bzip2.compress
BZip2 Version => 1.0.6, 6-Sept-2010

Core

PHP Version => 5.3.9

Directive => Local Value => Master Value
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allow_url_fopen => On => On
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arg_separator.input => & => &
arg_separator.output => & => &
asp_tags => Off => Off
auto_append_file => no value => no value
auto_globals_jit => On => On
auto_prepend_file => no value => no value
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default_mimetype => text/html => text/html
define_syslog_variables => Off => Off
disable_classes => no value => no value
disable_functions => no value => no value
display_errors => STDOUT => STDOUT
display_startup_errors => Off => Off
doc_root => no value => no value
docref_ext => no value => no value
docref_root => no value => no value
enable_dl => On => On
error_append_string => no value => no value
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error_reporting => no value => no value
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expose_php => On => On
extension_dir => /usr/local/lib/php/20090626 => /usr/local/lib/php/20090626
file_uploads => On => On
highlight.bg => <font style="color: #FFFFFF">#FFFFFF</font> => <font style="color: #FFFFFF">#FFFFFF</font>
highlight.comment => <font style="color: #FF8000">#FF8000</font> => <font style="color: #FF8000">#FF8000</font>
highlight.default => <font style="color: #0000BB">#0000BB</font> => <font style="color: #0000BB">#0000BB</font>
highlight.html => <font style="color: #000000">#000000</font> => <font style="color: #000000">#000000</font>
highlight.keyword => <font style="color: #007700">#007700</font> => <font style="color: #007700">#007700</font>
highlight.string => <font style="color: #DD0000">#DD0000</font> => <font style="color: #DD0000">#DD0000</font>
html_errors => Off => Off
ignore_repeated_errors => Off => Off
ignore_repeated_source => Off => Off
ignore_user_abort => Off => Off
implicit_flush => On => On
include_path => .:/usr/local/share/pear => .:/usr/local/share/pear
log_errors => Off => Off
log_errors_max_len => 1024 => 1024
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magic_quotes_sybase => Off => Off
mail.add_x_header => Off => Off
mail.force_extra_parameters => no value => no value
mail.log => no value => no value
max_execution_time => 0 => 0
max_file_uploads => 20 => 20
max_input_nesting_level => 64 => 64
max_input_time => -1 => -1
max_input_vars => 1000 => 1000
memory_limit => 128M => 128M
open_basedir => no value => no value
output_buffering => 0 => 0
output_handler => no value => no value
post_max_size => 8M => 8M
precision => 14 => 14
realpath_cache_size => 16K => 16K
realpath_cache_ttl => 120 => 120
register_argc_argv => On => On
register_globals => Off => Off
register_long_arrays => On => On
report_memleaks => On => On
report_zend_debug => Off => Off
request_order => no value => no value
safe_mode => Off => Off
safe_mode_exec_dir => /usr/local/php/bin => /usr/local/php/bin
safe_mode_gid => Off => Off
safe_mode_include_dir => no value => no value
sendmail_from => no value => no value
sendmail_path => /usr/sbin/sendmail -t -i => /usr/sbin/sendmail -t -i
serialize_precision => 17 => 17
short_open_tag => On => On
SMTP => localhost => localhost
smtp_port => 25 => 25
sql.safe_mode => Off => Off
track_errors => Off => Off
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upload_max_filesize => 2M => 2M
upload_tmp_dir => no value => no value
user_dir => no value => no value
user_ini.cache_ttl => 300 => 300
user_ini.filename => .user.ini => .user.ini
variables_order => EGPCS => EGPCS
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xmlrpc_errors => Off => Off
y2k_compliance => On => On
zend.enable_gc => On => On

date

date/time support => enabled
"Olson" Timezone Database Version => 2011.14
Timezone Database => internal
Default timezone => UTC

Directive => Local Value => Master Value
date.default_latitude => 31.7667 => 31.7667
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date.sunrise_zenith => 90.583333 => 90.583333
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ereg

Regex Library => Bundled library enabled

gd

GD Support => enabled
GD Version => bundled (2.0.34 compatible)
FreeType Support => enabled
FreeType Linkage => with freetype
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T1Lib Support => enabled
GIF Read Support => enabled
GIF Create Support => enabled
JPEG Support => enabled
libJPEG Version => 8
PNG Support => enabled
libPNG Version => 1.4.8
WBMP Support => enabled
XPM Support => enabled
XBM Support => enabled

Directive => Local Value => Master Value
gd.jpeg_ignore_warning => 0 => 0

iconv

iconv support => enabled
iconv implementation => libiconv
iconv library version => 1.13

Directive => Local Value => Master Value
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iconv.output_encoding => ISO-8859-1 => ISO-8859-1

libxml

libXML support => active
libXML Compiled Version => 2.7.8
libXML Loaded Version => 20708
libXML streams => enabled

mbstring

Multibyte Support => enabled
Multibyte string engine => libmbfl
HTTP input encoding translation => disabled

mbstring extension makes use of "streamable kanji code filter and converter", which is distributed under the GNU Lesser General Public License version 2.1.

Multibyte (japanese) regex support => enabled
Multibyte regex (oniguruma) version => 4.7.1

Directive => Local Value => Master Value
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mbstring.func_overload => 0 => 0
mbstring.http_input => pass => pass
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mbstring.internal_encoding => no value => no value
mbstring.language => neutral => neutral
mbstring.strict_detection => Off => Off
mbstring.substitute_character => no value => no value

mysqlnd

mysqlnd => enabled
Version => mysqlnd 5.0.8-dev - 20102224 - $Revision: 321634 $
Compression => not supported
SSL => supported
Command buffer size => 4096
Read buffer size => 32768
Read timeout => 31536000
Collecting statistics => Yes
Collecting memory statistics => No
Tracing => n/a

Client statistics =>
bytes_sent => 0
bytes_received => 0
packets_sent => 0
packets_received => 0
protocol_overhead_in => 0
protocol_overhead_out => 0
bytes_received_ok_packet => 0
bytes_received_eof_packet => 0
bytes_received_rset_header_packet => 0
bytes_received_rset_field_meta_packet => 0
bytes_received_rset_row_packet => 0
bytes_received_prepare_response_packet => 0
bytes_received_change_user_packet => 0
packets_sent_command => 0
packets_received_ok => 0
packets_received_eof => 0
packets_received_rset_header => 0
packets_received_rset_field_meta => 0
packets_received_rset_row => 0
packets_received_prepare_response => 0
packets_received_change_user => 0
result_set_queries => 0
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slow_queries => 0
buffered_sets => 0
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ps_prepared_never_executed => 0
ps_prepared_once_executed => 0
rows_fetched_from_server_normal => 0
rows_fetched_from_server_ps => 0
rows_buffered_from_client_normal => 0
rows_buffered_from_client_ps => 0
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rows_fetched_from_client_normal_unbuffered => 0
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rows_fetched_from_client_ps_unbuffered => 0
rows_fetched_from_client_ps_cursor => 0
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proto_text_fetched_string => 0
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proto_text_fetched_set => 0
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proto_binary_fetched_date => 0
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openssl

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OpenSSL Library Version => OpenSSL 0.9.8q 2 Dec 2010
OpenSSL Header Version => OpenSSL 0.9.8q 2 Dec 2010

pcre

PCRE (Perl Compatible Regular Expressions) Support => enabled
PCRE Library Version => 8.21 2011-12-12

Directive => Local Value => Master Value
pcre.backtrack_limit => 1000000 => 1000000
pcre.recursion_limit => 100000 => 100000

pgsql

PostgreSQL Support => enabled
PostgreSQL(libpq) Version => 8.4.10
Multibyte character support => enabled
SSL support => enabled
Active Persistent Links => 0
Active Links => 0

Directive => Local Value => Master Value
pgsql.allow_persistent => On => On
pgsql.auto_reset_persistent => Off => Off
pgsql.ignore_notice => Off => Off
pgsql.log_notice => Off => Off
pgsql.max_links => Unlimited => Unlimited
pgsql.max_persistent => Unlimited => Unlimited

Reflection

Reflection => enabled
Version => $Revision: 321634 $

session

Session Support => enabled
Registered save handlers => files user
Registered serializer handlers => php php_binary

Directive => Local Value => Master Value
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session.bug_compat_42 => On => On
session.bug_compat_warn => On => On
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session.cache_limiter => nocache => nocache
session.cookie_domain => no value => no value
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session.referer_check => no value => no value
session.save_handler => files => files
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session.use_cookies => On => On
session.use_only_cookies => On => On
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SPL

SPL support => enabled
Interfaces => Countable, OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject
Classes => AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, DirectoryIterator, DomainException, EmptyIterator, FilesystemIterator, FilterIterator, GlobIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, MultipleIterator, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RecursiveTreeIterator, RegexIterator, RuntimeException, SplDoublyLinkedList, SplFileInfo, SplFileObject, SplFixedArray, SplHeap, SplMinHeap, SplMaxHeap, SplObjectStorage, SplPriorityQueue, SplQueue, SplStack, SplTempFileObject, UnderflowException, UnexpectedValueException

standard

Dynamic Library Support => enabled
Path to sendmail => /usr/sbin/sendmail -t -i

Directive => Local Value => Master Value
assert.active => 1 => 1
assert.bail => 0 => 0
assert.callback => no value => no value
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assert.warning => 1 => 1
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default_socket_timeout => 60 => 60
from => no value => no value
safe_mode_allowed_env_vars => PHP_ => PHP_
safe_mode_protected_env_vars => LD_LIBRARY_PATH => LD_LIBRARY_PATH
url_rewriter.tags => a=href,area=href,frame=src,form=,fieldset= => a=href,area=href,frame=src,form=,fieldset=
user_agent => no value => no value

xml

XML Support => active
XML Namespace Support => active
libxml2 Version => 2.7.8

zlib

ZLib Support => enabled
Stream Wrapper support => compress.zlib://
Stream Filter support => zlib.inflate, zlib.deflate
Compiled Version => 1.2.5
Linked Version => 1.2.5

Directive => Local Value => Master Value
zlib.output_compression => Off => Off
zlib.output_compression_level => -1 => -1
zlib.output_handler => no value => no value

Additional Modules

Module Name

Environment

Variable => Value
TERM => xterm-color
FTP_PASSIVE_MODE => YES
BLOCKSIZE => K
MAIL => /var/mail/root
PATH => /sbin:/bin:/usr/sbin:/usr/bin:/usr/games:/usr/local/sbin:/usr/local/bin:/root/bin
SHELL => /bin/csh
HOME => /root
USER => root
HOSTTYPE => FreeBSD
VENDOR => unknown
OSTYPE => FreeBSD
MACHTYPE => unknown
SHLVL => 1
PWD => /var/log/hiawatha
LOGNAME => root
GROUP => wheel
HOST =>
REMOTEHOST => 192.168.0.3
EDITOR => vi
PAGER => more

PHP Variables

Variable => Value
_SERVER["TERM"] => xterm-color
_SERVER["FTP_PASSIVE_MODE"] => YES
_SERVER["BLOCKSIZE"] => K
_SERVER["MAIL"] => /var/mail/root
_SERVER["PATH"] => /sbin:/bin:/usr/sbin:/usr/bin:/usr/games:/usr/local/sbin:/usr/local/bin:/root/bin
_SERVER["SHELL"] => /bin/csh
_SERVER["HOME"] => /root
_SERVER["USER"] => root
_SERVER["HOSTTYPE"] => FreeBSD
_SERVER["VENDOR"] => unknown
_SERVER["OSTYPE"] => FreeBSD
_SERVER["MACHTYPE"] => unknown
_SERVER["SHLVL"] => 1
_SERVER["PWD"] => /var/log/hiawatha
_SERVER["LOGNAME"] => root
_SERVER["GROUP"] => wheel
_SERVER["HOST"] =>
_SERVER["REMOTEHOST"] => 192.168.0.3
_SERVER["EDITOR"] => vi
_SERVER["PAGER"] => more
_SERVER["PHP_SELF"] =>
_SERVER["SCRIPT_NAME"] =>
_SERVER["SCRIPT_FILENAME"] =>
_SERVER["PATH_TRANSLATED"] =>
_SERVER["DOCUMENT_ROOT"] =>
_SERVER["REQUEST_TIME"] => 1327255239
_SERVER["argv"] => Array
(
)

_SERVER["argc"] => 0
_ENV["TERM"] => xterm-color
_ENV["FTP_PASSIVE_MODE"] => YES
_ENV["BLOCKSIZE"] => K
_ENV["MAIL"] => /var/mail/root
_ENV["PATH"] => /sbin:/bin:/usr/sbin:/usr/bin:/usr/games:/usr/local/sbin:/usr/local/bin:/root/bin
_ENV["SHELL"] => /bin/csh
_ENV["HOME"] => /root
_ENV["USER"] => root
_ENV["HOSTTYPE"] => FreeBSD
_ENV["VENDOR"] => unknown
_ENV["OSTYPE"] => FreeBSD
_ENV["MACHTYPE"] => unknown
_ENV["SHLVL"] => 1
_ENV["PWD"] => /var/log/hiawatha
_ENV["LOGNAME"] => root
_ENV["GROUP"] => wheel
_ENV["HOST"] =>
_ENV["REMOTEHOST"] => 192.168.0.3
_ENV["EDITOR"] => vi
_ENV["PAGER"] => more

PHP License
This program is free software; you can redistribute it and/or modify
it under the terms of the PHP License as published by the PHP Group
and included in the distribution in the file: LICENSE

This program is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

If you did not receive a copy of the PHP license, or have any
questions about PHP licensing, please contact license@php.net.
#

[yellowled]

You're not by chance trying this with images larger than 2 MB only, are you?

YL

[X86BSD]

No, I am not. I just checked the first 5 of 42 images that I am trying to upload and the largest was 335K.
Is that a hard limit 2MB? Thats good to know for the future.

[yellowled]

Is that a hard limit 2MB? Thats good to know for the future.

No, if you have access to or can set your own php.ini (which is pretty common even on affordable webhosting), you can tweak that.

I'm out of ideas here, probably because PHP/server stuff is not my biggest area of expertise, sorry. Oh, it's a long shot, but have you tried uploading images in different browsers?

Anyone? Garvin will probably have some ideas when he gets back from vacation at the end of the week.

YL

[Timbalu]

You have these settings:
max_execution_time => 0 => 0
max_file_uploads => 20 => 20

you could try and set a max execution time between 30 and 60 (sec)...!?

But for me it sounds more like your serendipity/uploads dir needs some better permissions... Try with 0775 or even 0777.
What exactly does your connection reset error say?

[X86BSD]

The error is:

Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.

Same error before and after changing the upload dir to 777. :/

[Timbalu]

I don't know why this could happen with S9y, I would have to google myself..., it does not sound to be bound to Serendipity only...

Did you try another browser (not chrome) and/or another connection just to test?

[X86BSD]

Hmm interesting. Problem still exists with chrome and firefox, so on your last suggestion I fired up Safari on my MBP and Hiawatha the web server spits out a "413 - Request entity too large". The size of the image I am trying to upload is:

# ls -la IMG.jpg
-rw-r--r-- 1 cwatson geneology 341672 Jan 22 21:27 IMG.jpg

[X86BSD]

Problem solved. The last error posted after trying with Safari gave me a clue what was wrong, since the original errors gave me nothing to go on. The issue is not Serendipity at all, it's with the Hiawatha web server. By default it has a very small, IMO, amount of data that can be sent in a request. 64K. Obviously this is why it would not accept my modestly sized image files that averaged around 300K. After getting no helpful error information from Chrome or Firefox and on Timbalu's suggestion to try another browser I fired up Safari and got the helpful error I needed to figure out the issue. Safari spit out a "413 - Request entity too large" error. This came from the web server NOT serendipity. But it was at least helpful enough to trying to tell me that I am uploading more data than the web server is prepared to take. So with that bit of information it took three seconds to find the following in Hiawathas man page:

MaxRequestSize = <size>
The maximum size of a request in kilobytes the webserver is allowed to receive. This does not include PUT requests.
Default = 64, example: MaxRequestSize = 256

With that, I changed my hiawatha.conf to include "MaxRequestSize = 15360" in the Binding section of my config and restarted. Uploaded the image again and serendipity took it with zero issues. So anyone in the future that comes across this issue hopefully will reference this post and simply change their hiawatha config to include the MaxRequestSize line to something large enough to handle whatever size of data they are trying to upload into serendipity. I want to apologize to Timbalu, and Yellowled for wasting their time and chasing a red herring. I had initially no other information to go on but that the connection was timing out, which tells me nothing, and had to start looking somewhere and started with Serendipity. That was incorrect and I should have started with Hiawatha. Perhaps a small entry could be made in the documentation for Serendipity that users using the Hiawatha web server need to be aware that the amount of data for uploading is set fairly low by default in the web server and that they need to change their config to allow the appropriate size data to be uploaded.

Thank you again for all your help and suggestions, and sorry again for the noise. Serendipity is a great piece of software.

Chris

[Timbalu]

Very good!

Yes we should have some small documentary about these, well ... uncommon servers, which do have their limits. We had another one here in the forum, which did funny things in paticular to S9y too, but I even can't remember its name. But this has to wait for Gravins return.